Returns & Exchanges
At Tandy Leather Canada, we stand behind the quality of our leather and tools; if you are not completely satisfied with your purchase, you may return unused items within 30 days for a full refund or exchange.
Verify Eligibility
Ensure your items are in their original, unused condition and include all original packaging, tags, and documentation.
Contact Customer Service
Email our support team or visit your local Tandy Leather store with your original receipt or order number to initiate the return authorization.
Pack and Ship
Securely package your items and send them to our Canadian distribution center using a tracked shipping method of your choice.
Wait for Processing
Once received and inspected by our warehouse team, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing